Got Questions? We've Got Answers!
Here, you'll find answers to the most common questions about DEEZDealz.
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DeezDealz is a multivendor marketplace where multiple sellers list and sell products directly to customers.
Sellers upload their products, set prices, and customers can browse, purchase, and leave reviews for these products.
Any individual or business that meets our seller requirements can apply to become a vendor on DeezDealz.
DeezDealz features a wide range of products including electronics, fashion, home goods, and more.
Click “Sign Up” and fill out the registration form with your name, email, and password.
Yes, contact our customer service to permanently delete your account.
You can update your details under the “My Account” section.
Yes, we use advanced encryption to protect your personal and payment information.
Browse the site, add products to your cart, and proceed to checkout.
Orders can be canceled or modified within the first 24 hours or before they are shipped.
Go to “My Orders” in your account, or check your email for updates.
Yes, you can add products from different sellers to your cart and purchase them in a single transaction.
We accept major credit cards, PayPal, and local payment options depending on your country.
Currently, we do not support splitting payments across multiple methods.
Yes, DeezDealz uses SSL encryption to protect your payment data.
Enter the discount/Cupon code at checkout, and the discount will be applied to your total.
Shipping options depend on the seller. You will see available options such as standard or express shipping at checkout.
Some sellers offer scheduled delivery times for certain products.
Yes, many of our sellers offer international shipping. Costs and delivery times vary.
Yes, you will receive a tracking number once your order is shipped.
If your package is lost, please contact the seller or customer support for assistance.
Contact the seller directly through the platform or customer service for assistance with returns or exchanges.
You can change your address within 24 hours of placing an order, or contact the seller to assist with address changes.
Check the tracking status and contact the seller or customer service if your delivery is significantly delayed.
Go to “My Orders” on Your Dashboard and request a return. Follow the instructions to send the product back.
You can return products within 30 days of receiving them, provided they are in their original condition.
The return shipping costs depend on the seller’s policy. Some sellers may offer free returns, while others require the buyer to pay.
Some sellers offer exchanges. You can contact the seller to arrange an exchange if available.
Refunds are typically processed within 5-10 business days after the return is received and inspected.
Shipping costs are generally non-refundable unless the return is due to a defect or error on the seller’s part.
If your refund is delayed, contact customer service or the seller for assistance.
Contact the seller or our customer service to arrange a return or replacement for the damaged item.
Click on “Sell on DeezDealz” and complete the registration form. Our team will review your application.
Sellers are charged a commission on each sale and a small product listing fee.
Once registered, you can list products through your Seller Dashboard by adding product details, images, and pricing.
Sellers are responsible for shipping items to customers. You can set your shipping rates and delivery options.
Once an order is placed, pack the item and ship it using your preferred shipping method. Update the tracking information in your Seller Dashboard.
If a return is requested, you’ll receive a notification. You can manage returns and refunds through the Seller Dashboard.
Sellers can communicate directly with buyers through the messaging system on the platform to answer questions or address issues.
Seller payouts are processed on a regular schedule and transferred to your chosen payment method (bank account or PayPal).
If there’s a problem with your order, go to the “Dispute” section in your account and follow the steps to file a claim.
The seller will be notified, and you will both have the opportunity to resolve the issue. If no resolution is reached, DeezDealz will step in.
Yes, if the issue is resolved, you can close the dispute by going to the “Dispute” section in your account.
Most disputes are resolved within 7-14 days, depending on the complexity of the issue.
Buyer Protection ensures that your purchase is secure. If there’s an issue with your order, DeezDealz will help you resolve it with the seller.
If you don’t receive your order or it arrives damaged, you can raise a dispute, and we’ll help you get a refund or replacement.
Go to “My Orders” and click “Report an Issue.” Provide details about the problem, and our team will assist you.
If a seller does not respond or refuses to resolve the issue, you can escalate the dispute to DeezDealz customer service for mediation.